What To Do Next

Losing a loved one can be a very difficult time in your life, without having to think about what you need to do next so here at Richard Bird Funeral Services we have put together a step by step guide to help you. First of all it is very important to contact the Funeral Director. Richard Bird Funeral Services prides itself on being able to offer a 24 hour service 365 days a year providing help and advice on what needs to be done and when. With over a decade of experience we have encountered almost any situation.

Following a bereavement we are experienced to help you and your family with all of the arrangements. We are always here for you to advise and support you through the process of making the funeral arrangements:

  • When a loved one dies at home it is necessary to contact the Doctor of the deceased or the out of hours service, so that the doctor can attend and confirm the death. If the person passes away in a nursing home or a hospice the staff at the home will contact the on call doctor to certify the death on your behalf.
  • Once the Doctor has confirmed the death a ‘Confirmatory Medical Certificate’ will be issued. If the person passes away out of normal surgery hours, it is possible that an on call doctor will attend. If this is the case a letter will be given to the next of kin, attesting that the death has been confirmed. The ‘Confirmatory Medical Certificate’ will then need to be collected from the Doctor’s surgery when it is ready.
  • Once the Doctor has attended the funeral director can then bring your loved one back into their care.
  • When a death is unexpected and the cause of death is uncertain, the attending Doctor must contact the office of the local Coroner, this is a formality, the Coroner will then investigate the cause of death further. Once the Coroner has been informed they will organise for the deceased to be taken to a local hospital, this may sometimes result in an examination to determine the exact cause of death.
  • If the Coroner is involved the funeral may be delayed until they have finished their investigations, the Coroners officer will liaise directly with the next of kin and will be informed of the necessary procedures.
  • When a death occurs in a hospital, you may have to wait for the administrative staff to advise you when the Medical Certificate of Cause of Death is ready to be collected.

If you are unsure about anything please don’t hesitate to contact us.

If you decide you would like Richard Bird Funeral Services to look after your loved one here is some information about us bringing your loved one in to our care:

We can arrange for the person who has died to be brought home or to be taken into our care and are on hand to provide support and help throughout this very difficult time. You can contact us any time of the day or night, everyday of the year. We are always here for you.

  • We will ask for some personal details of the person who has died.
  • We will ask for some personal details of the next of kin
  • We will need to know where you would like the deceased to rest before the funeral. This can either be with us in our Chapel of Rest or your home if it is practical and appropriate to do so. If you choose anywhere other than our Chapel of Rest, we recommend that you allow us to bring the deceased into our care and then return them once all the necessary preparation has been made.
  • We will also arrange a suitable time to meet with you, at our funeral office, or we can arrange for Richard to visit your home  if you prefer or somewhere else such as a friend’s house.
  • When you meet Richard he will be able to advise you on what to do next, take care of all the necessary funeral arrangements and explain the procedure for registering the death.
  • When death takes place some distance away from home, either within the UK or abroad, we can make all the necessary arrangements to bring your loved one home. Richard will provide help and advice and can assist with arranging repatriation to and from anywhere in the world.